Privacy Policy

Last Updated: 30 July 2026
Effective Date: 30 July 2026

Opera Homes (“Opera Homes”, “we”, “us”, or “our”) is a real estate developer based in Bangalore, Karnataka, operating the website operahomes.in (the “Website”). This Privacy Policy explains how we collect, use, disclose, and protect personal data of visitors, prospective buyers, and other users of the Website, in accordance with the Digital Personal Data Protection Act, 2023 (“DPDP Act”) and other applicable laws of India.

By using the Website, submitting an enquiry form, downloading a brochure, scheduling a site visit, or otherwise providing your personal data to us, you agree to the collection and use of your data as described in this Policy.

1. Information We Collect

1.1 Information You Provide Directly

We collect personal data that you voluntarily submit through the Website, including when you:

Fill out a contact or “get a quote” form
Schedule a site visit
Request or download a project brochure
Contact us via WhatsApp, phone, or email
Communicate with us through social media channels linked from the Website

This information may include your name, phone number, email address, and any other details you choose to share, such as your preferred project, budget, or location requirements.

1.2 Information Collected Automatically

When you visit the Website, certain information may be collected automatically through cookies, tags, and similar tracking technologies, including Google Tag Manager. This may include your IP address, browser type, device information, pages viewed, referring website, and time spent on the Website.

1.3 Information from Third Parties

We may receive information about you from third-party advertising and analytics platforms (such as Google and Meta) when you interact with our advertisements or engage with our social media pages, in accordance with those platforms' own privacy policies.

2. How We Use Your Information

We use the personal data we collect for the following purposes:

To respond to your enquiries and provide information about our residential and commercial projects
To schedule and coordinate site visits
To send project brochures, pricing details, and floor plans
To follow up on enquiries via call, SMS, WhatsApp, or email
To send promotional communications about new launches, offers, and events, where you have not opted out
To improve the Website and understand visitor behaviour through analytics
To comply with RERA and other applicable legal or regulatory requirements
To prevent fraud and ensure the security of the Website

3. Cookies and Tracking Technologies

The Website uses cookies and similar technologies, including Google Tag Manager, to operate effectively and to understand how visitors use the Website. Cookies are small data files stored on your device. You may configure your browser to refuse cookies or alert you when cookies are being sent; however, some parts of the Website may not function properly without them.

4. Disclosure of Information

We do not sell your personal data. We may share your information with:

Our sales, marketing, and customer relationship teams for the purposes described above
Channel partners, brokers, or referral agents involved in a specific enquiry, where necessary to process your request
Service providers who assist with website hosting, analytics, advertising (including Google and Meta), and communication tools, acting on our instructions
Banks or financial institutions, where you request assistance with home loan facilitation
Regulatory or government authorities, including RERA, where required by law
A successor entity in the event of a merger, acquisition, or sale of business assets

5. Data Retention

We retain personal data for as long as necessary to fulfil the purposes described in this Policy, including to respond to your enquiry, maintain sales records, and comply with legal, accounting, or regulatory obligations under RERA and other applicable law.

6. Your Rights

Subject to applicable law, including the DPDP Act, you have the right to:

Access the personal data we hold about you
Request correction or updating of inaccurate or incomplete data
Request erasure of your personal data, subject to our legal and legitimate business retention requirements
Withdraw consent to marketing communications at any time
Nominate another individual to exercise your rights in the event of death or incapacity, as permitted under the DPDP Act
Lodge a grievance with our Grievance Officer, and thereafter with the Data Protection Board of India, if unresolved

To exercise any of these rights, please contact us using the details in Section 10.

7. Data Security

We implement reasonable technical and organisational safeguards to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

The Website may contain links to third-party websites, including social media platforms such as Facebook, Instagram, and YouTube. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their respective privacy policies.

9. Children's Privacy

The Website is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

10. Grievance Officer and Contact Details

For any questions, concerns, or grievances regarding this Privacy Policy or the handling of your personal data, please contact:

Entity: Opera Homes
Address: No. 149, 3rd Floor, Above KFC Restaurant, Jayanagar 4th Block, Bangalore – 560011
Phone: +91 80 4123 0476 / +91 97402 13520
Email: info.sales@operahomes.in

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this Policy periodically.

12. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes arising in connection with this Policy shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka